Our Services
- After-sale Service- VIPPAI offers all support online via video 24h per day. Before shipment, we test machine from A to Z, and then send all videos from installation to production for customers. Full set of manual and instruction in English will be sent with machine together.
- Validation Service- VIPPAI offers whole documentation set of CE certification in English as customer requirment.
- Training Service- VIPPAI provides training service for customers to make sure that our customers are able to skillfully use the operating machine for production.
- Maintenance Service- VIPPAI offers 1 year warranty of machine and our main accessories has 3 months warranty. After the warranty period, customers can come to us to purchase replacement parts.
- Technical Supports- VIPPAI has the professional team of experienced engineers to provide free technical services. And if customers need the engineer to offer support in their factory, the cost and visa should be paid and prepared by customers.
- After-sales Visit- VIPPAI provides a service of regularly returning to the equipment usage.
Our Values
We produce medical devices. In this special period of the COVID19, we dont raise prices arbitrarily and ship on time. Try our best to offer convenience to customers. We are working together with everyone to fight the epidemic. We firmly believe that with the joint efforts and cooperation of people around the world, we will definitely overcome the epidemic.
Our Team
With a team of experienced engineers and professionals, we have been catering to the needs of BFSI, Manufacturing, Healthcare, ISP, Large, Medium and Small Enterprises, IT/ITES, Education and other sectors. Our experts are dedicated to provide top-notch services and products with their unmatched understanding of the market. They understand the business and unique challenges of the clients to provide them with tailored solutions for meeting their specific needs. Moreover, they also stay updated with the latest trends of the market to provide the clients with cutting-edge solutions that drive growth.